Patient Recall

What patient recall looks like with Full Schedule

Patient recall is usually one of the first jobs to slip when the front desk is already juggling phones, check-ins, and insurance questions. Full Schedule steps in and keeps that queue moving consistently.

Dental-experienced support professionals call patients who are due or overdue, book the visits they can, and document what happened so your office is not left guessing which names were worked and which ones still need attention.

What the workflow includes

1. We review the recall list your office wants prioritized.
2. Patients are contacted using your practice name and preferred call approach.
3. We schedule directly in your PMS whenever a patient is ready.
4. We document outcomes so your in-house team can review the work quickly.

Why offices hand this off

• Recall lists stop aging in place.
• Front-desk staff get time back for in-office patients.
• Outreach stays consistent even during busy weeks.
• Reporting shows what was booked and what still needs another pass.