Patient Recall
We call due and overdue patients, schedule straight into your PMS, and leave a cleaner recall list behind.
What patient recall looks like with Full Schedule
Patient recall is usually one of the first jobs to slip when the front desk is already juggling phones, check-ins, and insurance questions. We step into that queue and work it consistently.
Our team calls patients who are due or overdue, books the visits we can, and documents what happened so your office is not left guessing which names were worked and which ones still need attention.
What the workflow includes
- . We review the recall list your office wants prioritized.
- . We contact patients using your practice name and preferred call approach.
- . We schedule directly in your PMS whenever a patient is ready.
- . We document outcomes so your in-house team can review the work quickly.
Why offices hand this off
- Recall lists stop aging in place.
- Front-desk staff get time back for in-office patients.
- Outreach stays consistent even during busy weeks.
- Reporting shows what was booked and what still needs another pass.
What's included
Recall outreach handled by a dental team member
Direct scheduling inside your PMS
Clear call notes and follow-up status
Weekly and monthly reporting
Performance-based billing
Dedicated team assignment
Customized recall priorities
HIPAA-aware workflows
Related services
If your office needs more than one workflow covered, these are the next places to look.
Need to talk through patient recall in your office?
We can walk through the list, the handoff, and the reporting you would expect to see.