Confirmation Service
Personal confirmation of all your scheduled appointments.
More confirmed appointments. Fewer no-shows. A stronger schedule.
Our Appointment Confirmation Service takes the daily task of confirming patients off your team’s plate while creating a more reliable, productive schedule for your practice.
Our dedicated scheduling team personally reaches out to patients before their appointments using your preferred communication methods and office guidelines. We confirm appointment details, answer basic scheduling questions, identify patients who need to reschedule, and work to fill openings when cancellations occur.
But confirmation is only the beginning. Our team helps identify potential schedule problems before they become lost production. When a patient cannot make their appointment, we work with them to find a new time and communicate the change back to your team.
With consistent patient outreach, detailed documentation, and ongoing reporting, your practice gains better visibility into your schedule while your team gains valuable time back to focus on patients in the office.
What's included
Plans & pricing
Choose the Confirmation Service plan that fits your office.
Related services
If your office needs more than one workflow covered, these are the next places to look.
Reactivation/Clean-up
A specialized service designed to support your team in reactivating patients and maintaining a clean and organized schedule
Learn MoreScheduling Service
Keep your schedule full with a dedicated Scheduling Coordinator who manages patient communication, appointment scheduling, and reactivation outreach while providing real-time reporting and personalized support to help your practice grow.
Learn MoreNeed to talk through confirmation service in your office?
We can walk through the list, the handoff, and the reporting you would expect to see.